Product Prices
Product price is subject to change without any prior notice due to season and availability of catch or harvest. However, we will always honour the price at the point of sale. Kindly refer to the product page for latest effective pricing.
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Product Availability
All products are subject to availability. In the event of where your ordered item becomes unavailable, a refund for the item will be issued or we can also substitute with another item(s) of equal value upon request.
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Order Confirmation
Order payment must be completed within 24 hours in order to secure your items. Your order will be cancelled and the items will be released from holding if there is no payment made within the timeframe.
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Order Modification
All order details will be locked and sent for processing as soon as we confirm it. Once you successfully place an order, there will be no amendments allowed. Please be reminded to review your cart and shipping details carefully before checkout.
In order to maintain an efficient workflow, we do not combine orders as it will cause a disruption within the internal team. Therefore, adding items, removing items or combining orders is notavailable after the order has been placed.
Kindly place another order should you need to purchase more items and they will be sent to you accordingly. Please note that the delivery will be charged separately if the order is placed separately.
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Voucher / Coupon Code
- All promo coupon codes are valid for one-time redemption per user.
- Users can only apply ONE (1) promotion code per order. Certain coupon code exclusions may apply.
- Some promo codes may have limited redemptions. Once they are fully redeemed, the promo codes are invalid.
- All promo codes are not valid on products under promotions with indication that promo code is not applicable.
- Minimum purchase amount is based on subtotal before promotion code is applied.
- Minimum purchase requirement also excludes shipping fee (if applicable).
- Promo codes are strictly not refundable and exchangeable for cash.
- If a promo code is used on an order with more than one item, the discount value is evenly distributed to each item according to the item’s prorated value.
- Any refund of a single item purchased in such order will be reduced by the value of discount attached to it. The total discounted amount will not be refunded.
- Fish Club will not extend the validity for unused expired e-Vouchers. No request via any form of correspondences will be entertained.
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By placing an order with us, you agree to our terms & conditions. Fish Club reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.