Requirements

• Good command of English & Chinese
• Able to communicate effectively through writing and speaking
• Able to remain calm and professional when resolving customer complaints
• Basic computer skills
• Patient and polite with a strong sense of responsibility

Job Scope

• Respond to customer enquiries in a clear and polite manner
• Assist customers with all before and after sales issues by offering adequate solutions
• Understand customer needs and provide helpful information
• Work closely with warehouse & logistics to ensure smooth delivery of goods
• Collect customer feedback and create weekly reports

Location

Nusajaya

Salary

RM1,800 - 2,000